Shorter Loop API Documentation
  1. Getting started
Shorter Loop API Documentation
  • Getting started
    • Welcome to the Shorter Loop API Portal
    • Authentication
    • Base URL
    • 2 way Jira Integration
    • Create webhook in Shorter Loop
  • Metrics
    • Create a Key Performance Indicator (KPI)
      POST
    • Update the Key Performance Indicator (KPI)
      PUT
    • Retrieve KPIs not linked to specific product backlog items
      GET
    • Insert KPI's records (Body JSON Payload)
      POST
    • Insert KPI's records (Upload CSV)
      POST
    • Insert KPI's records (Upload JSON)
      POST
  • Idea manager
    • Feedback Collection
      • Create idea and issue
      • Retrieves a list of categories
      • Modify feedback item
      • Removes a feedback item
      • Upvote or downvote a work item
      • Retrieve a feedback item
      • Get comments for a feedback item.
      • Reply to a comment
      • Modify a comment
      • Bulk create feedback items: CSV and JSON
    • Segments
      • Retrieves a list of segments without users
      • Create segment
      • Modify a segment
      • Removes a segment
      • Bulk create users to a segment
      • Manage user segments: move or remove
      • Retrieve segments with users
      • Retrieve segment with users
      • Import Users (CSV/JSON)
      • Sending email to segment members
      • Sending email to selected idm members
    • Bulk create idea manager members
      POST
    • Import Users (CSV/JSON) in IDM
      POST
    • Bulk re-invite in IDM
      PUT
  • Backlog Management
    • Epics
      • Create a new epic
      • Modify an epic
      • Retrieve details of the epic
      • Removes the epic
    • Features
      • Create a new feature
      • Modify a feature
      • Retrieve details of the feature
      • Removes the feature
    • User stories
      • Create a new user story
      • Modify a user story
      • Retrieve user story
      • Removes the user story
    • Assets
      • Attaches files to the workitem
      • Removes an asset
      • Retrieve attachments for the backlog workitem with ID
    • Product Tags
      • Retrieves tags for initiative
    • Teams
      • Get teams and members for product
    • Personas
      • Retrieve personas associated with initiative
    • Get whole backlog tree
      GET
  • Strategy Board
    • Experiment
      • Create a new experiemnt variant
    • Solutions
      • Versions
        • Storymap versions api documentation
        • Create a version
        • Update version
        • Removes a version
        • Retrieve versions
      • Get all storymaps for solution
  • Persona Board V2
    • Segments
      • Permanently deletes a segment
      • Creates a new option
      • Retrieve a list of segments
      • Retrieve a segment
      • Create a segment
      • Removes a segment
      • Removes a segment option
      • Detaches a segment from the persona
      • Update segment option
    • Custom fields
      • Removes a custom field
      • Retrieve a list of custom fields
      • Retrieve a custom field
      • Create a custom field
      • Removes a custom field option
      • Detaches a custom field from persona
      • Retrieve custom fields excluding persona
      • Creates a new option
      • Permanently deletes a custom field
      • Update custom field
      • Update custom field option
      • Attach a custom field to a persona
    • Create opportunities from summary
    • Retrieve notes
    • Retrieve persona
    • Retrieve experiments for Persona
    • Create
    • Retrieve
  • DocsHub
    • Retrieve categories with templates
    • Retrieve a template based on category
    • Create copy of template while using template
  • testing
    GET
  1. Getting started

Authentication

Secure access to the powerful features of the Shorter Loop API is facilitated through an authentication token system. This token acts as your unique key, granting you authorization to interact with our API endpoints.

Obtaining Your API Token:#

1. Log In:
Using your preferred web browser, navigate to the Shorter Loop login page and enter your credentials.
2. Locate the Token Generation Section:
Once logged in, access your product settings
Go to Products Integrations > Apps.
Within the settings, locate the section dedicated to APIs.
Note: If you don't see an "Integrations" or "APIs" section within your settings, it's likely your account permissions are set to a standard user role and not a Super Admin. Super Admin privileges are required for generating API tokens. If this applies to you, contact your account administrator for assistance.
Product settings pa
3. Generate Your Token:
Having located the Integrations or APIs section within your settings, you should see an option to generate an API key. This might be labeled as "Generate API Key", Click on this button.

Using Your API Key#

Include the following header in each API request, substituting with the token you generated:
x-api-key: Bearer <your-token>
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Welcome to the Shorter Loop API Portal
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