Shorter Loop API Documentation
  1. Feedback Collection
Shorter Loop API Documentation
  • Getting started
    • Welcome to the Shorter Loop API Portal
    • Authentication
    • Base URL
    • 2 way Jira Integration
    • Create webhook in Shorter Loop
  • Metrics
    • Create a Key Performance Indicator (KPI)
      POST
    • Update the Key Performance Indicator (KPI)
      PUT
    • Retrieve KPIs not linked to specific product backlog items
      GET
    • Insert KPI's records (Body JSON Payload)
      POST
    • Insert KPI's records (Upload CSV)
      POST
    • Insert KPI's records (Upload JSON)
      POST
  • Idea manager
    • Feedback Collection
      • Create idea and issue
        POST
      • Retrieves a list of categories
        GET
      • Modify feedback item
        PATCH
      • Removes a feedback item
        DELETE
      • Upvote or downvote a work item
        POST
      • Retrieve a feedback item
        GET
      • Get comments for a feedback item.
        GET
      • Reply to a comment
        POST
      • Modify a comment
        PATCH
      • Bulk create feedback items: CSV and JSON
        POST
    • Segments
      • Retrieves a list of segments without users
      • Create segment
      • Modify a segment
      • Removes a segment
      • Bulk create users to a segment
      • Manage user segments: move or remove
      • Retrieve segments with users
      • Retrieve segment with users
      • Import Users (CSV/JSON)
      • Sending email to segment members
      • Sending email to selected idm members
    • Bulk create idea manager members
      POST
    • Import Users (CSV/JSON) in IDM
      POST
    • Bulk re-invite in IDM
      PUT
  • Backlog Management
    • Epics
      • Create a new epic
      • Modify an epic
      • Retrieve details of the epic
      • Removes the epic
    • Features
      • Create a new feature
      • Modify a feature
      • Retrieve details of the feature
      • Removes the feature
    • User stories
      • Create a new user story
      • Modify a user story
      • Retrieve user story
      • Removes the user story
    • Assets
      • Attaches files to the workitem
      • Removes an asset
      • Retrieve attachments for the backlog workitem with ID
    • Product Tags
      • Retrieves tags for initiative
    • Teams
      • Get teams and members for product
    • Personas
      • Retrieve personas associated with initiative
    • Get whole backlog tree
  • Strategy Board
    • Experiment
      • Create a new experiemnt variant
    • Solutions
      • Versions
        • Storymap versions api documentation
        • Create a version
        • Update version
        • Removes a version
        • Retrieve versions
      • Get all storymaps for solution
  • Persona Board V2
    • Segments
      • Permanently deletes a segment
      • Creates a new option
      • Retrieve a list of segments
      • Retrieve a segment
      • Create a segment
      • Removes a segment
      • Removes a segment option
      • Detaches a segment from the persona
      • Update segment option
    • Custom fields
      • Removes a custom field
      • Retrieve a list of custom fields
      • Retrieve a custom field
      • Create a custom field
      • Removes a custom field option
      • Detaches a custom field from persona
      • Retrieve custom fields excluding persona
      • Creates a new option
      • Permanently deletes a custom field
      • Update custom field
      • Update custom field option
      • Attach a custom field to a persona
    • Create opportunities from summary
    • Retrieve notes
    • Retrieve persona
    • Retrieve experiments for Persona
    • Create
    • Retrieve
  • DocsHub
    • Retrieve categories with templates
    • Retrieve a template based on category
    • Create copy of template while using template
  • testing
    GET
  1. Feedback Collection

Removes a feedback item

DELETE
/api/feedback-items/IDEA-21
The DELETE /api/feedback-items/{externalKey} endpoint is used to delete an existing feedback item identified by the specified external key. This endpoint allows users to remove feedback items from the system, ensuring that irrelevant or outdated feedback can be efficiently managed.

Request

Query Params
externalKey
string 
required
Example:
IDEA-21
Header Params
Authorization
string 
required
Default:
Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.UJaUHpd_XJyGSv4C0DaaEVxDDQKzKZ_lKPkf8Yrr-Oc
initiativeId
string 
required
How to get initiativeId:
Visit https://app.shorterloop.com/ACME/product/SHO-MJXR/dashboard.
The initiativeId is SHO-MJXR in the URL.
Use this initiativeId in the initiativeId header for API requests.
Default:
DEE
Example:
MGMT
Content-Type
string 
required
Default:
application/json

Request samples

Shell
JavaScript
Java
Swift
Go
PHP
Python
HTTP
C
C#
Objective-C
Ruby
OCaml
Dart
R
Request Request Example
Shell
JavaScript
Java
Swift
curl --location --request DELETE 'https://api.shorterloop.com/api/feedback-items/IDEA-21?externalKey=IDEA-21' \
--header 'Authorization;' \
--header 'initiativeId;'

Responses

🟢200Success
application/json
Body
success
boolean 
required
data
object 
required
message
string 
required
Example
{
  "success": false,
  "data": {},
  "message": "Record deleted by externalKey IDEA-21"
}
Previous
Modify feedback item
Next
Upvote or downvote a work item
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