Shorter Loop API Documentation
  1. Feedback Collection
Shorter Loop API Documentation
  • Getting started
    • Welcome to the Shorter Loop API Portal
    • Authentication
    • Base URL
    • 2 way Jira Integration
    • Create webhook in Shorter Loop
  • Metrics
    • Create a Key Performance Indicator (KPI)
      POST
    • Update the Key Performance Indicator (KPI)
      PUT
    • Retrieve KPIs not linked to specific product backlog items
      GET
    • Insert KPI's records (Body JSON Payload)
      POST
    • Insert KPI's records (Upload CSV)
      POST
    • Insert KPI's records (Upload JSON)
      POST
  • Idea manager
    • Feedback Collection
      • Create idea and issue
        POST
      • Retrieves a list of categories
        GET
      • Modify feedback item
        PATCH
      • Removes a feedback item
        DELETE
      • Upvote or downvote a work item
        POST
      • Retrieve a feedback item
        GET
      • Get comments for a feedback item.
        GET
      • Reply to a comment
        POST
      • Modify a comment
        PATCH
      • Bulk create feedback items: CSV and JSON
        POST
    • Segments
      • Retrieves a list of segments without users
      • Create segment
      • Modify a segment
      • Removes a segment
      • Bulk create users to a segment
      • Manage user segments: move or remove
      • Retrieve segments with users
      • Retrieve segment with users
      • Import Users (CSV/JSON)
      • Sending email to segment members
      • Sending email to selected idm members
    • Bulk create idea manager members
      POST
    • Import Users (CSV/JSON) in IDM
      POST
    • Bulk re-invite in IDM
      PUT
  • Backlog Management
    • Epics
      • Create a new epic
      • Modify an epic
      • Retrieve details of the epic
      • Removes the epic
    • Features
      • Create a new feature
      • Modify a feature
      • Retrieve details of the feature
      • Removes the feature
    • User stories
      • Create a new user story
      • Modify a user story
      • Retrieve user story
      • Removes the user story
    • Assets
      • Attaches files to the workitem
      • Removes an asset
      • Retrieve attachments for the backlog workitem with ID
    • Product Tags
      • Retrieves tags for initiative
    • Teams
      • Get teams and members for product
    • Personas
      • Retrieve personas associated with initiative
    • Get whole backlog tree
  • Strategy Board
    • Experiment
      • Create a new experiemnt variant
    • Solutions
      • Versions
        • Storymap versions api documentation
        • Create a version
        • Update version
        • Removes a version
        • Retrieve versions
      • Get all storymaps for solution
  • Persona Board V2
    • Segments
      • Permanently deletes a segment
      • Creates a new option
      • Retrieve a list of segments
      • Retrieve a segment
      • Create a segment
      • Removes a segment
      • Removes a segment option
      • Detaches a segment from the persona
      • Update segment option
    • Custom fields
      • Removes a custom field
      • Retrieve a list of custom fields
      • Retrieve a custom field
      • Create a custom field
      • Removes a custom field option
      • Detaches a custom field from persona
      • Retrieve custom fields excluding persona
      • Creates a new option
      • Permanently deletes a custom field
      • Update custom field
      • Update custom field option
      • Attach a custom field to a persona
    • Create opportunities from summary
    • Retrieve notes
    • Retrieve persona
    • Retrieve experiments for Persona
    • Create
    • Retrieve
  • DocsHub
    • Retrieve categories with templates
    • Retrieve a template based on category
    • Create copy of template while using template
  • testing
    GET
  1. Feedback Collection

Bulk create feedback items: CSV and JSON

POST
/api/feedback-items/import
v2

Request

Header Params
Authorization
string 
required
Default:
Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.UJaUHpd_XJyGSv4C0DaaEVxDDQKzKZ_lKPkf8Yrr-Oc
initiativeId
string 
required
How to get initiativeId:
Visit https://app.shorterloop.com/ACME/product/SHO-MJXR/dashboard.
The initiativeId is SHO-MJXR in the URL.
Use this initiativeId in the initiativeId header for API requests.
Default:
DEE
Example:
MGMT
Content-Type
string 
required
Default:
application/json
Body Params multipart/form-data
file
file 
optional
Example:
file:///Users/dineshrawat/Documents/feedback_report_alice_shorterloopdemo_active_items_2024-10-17.csv

Request samples

Shell
JavaScript
Java
Swift
Go
PHP
Python
HTTP
C
C#
Objective-C
Ruby
OCaml
Dart
R
Request Request Example
Shell
JavaScript
Java
Swift
curl --location --request POST 'https://api.shorterloop.com/api/feedback-items/import' \
--header 'Authorization;' \
--header 'initiativeId;' \
--form 'file=@"/Users/dineshrawat/Documents/feedback_report_alice_shorterloopdemo_active_items_2024-10-17.csv"'

Responses

🟢200OK
application/json
Body
success
boolean 
required
message
string 
required
data
array [object {15}] 
required
status
string 
optional
id
integer 
optional
title
string 
optional
type
string 
optional
long_description
string 
optional
slug
string 
optional
external_key
string 
optional
user_id
integer 
optional
subscription_id
integer 
optional
cover_photo_url
string 
optional
product_id
integer 
optional
category_id
integer 
optional
status_id
integer 
optional
created_at
string 
optional
updated_at
string 
optional
Examples
{
  "success": true,
  "message": "Successfully imported 1 item(s). Go to the dashboard to review your items.",
  "data": [
    {
      "status": "active",
      "id": 339,
      "title": "Customizable SEO Tools",
      "type": "idea",
      "long_description": "The SEO tools are handy, but more customizable options for advanced users would be beneficial.",
      "slug": "customizable-seo-tools-mX6hc",
      "external_key": "IDEA-30",
      "user_id": 1399,
      "subscription_id": 1063,
      "cover_photo_url": "https://assets.apidog.com/app/apidoc-image/custom/20240503/e87d5323-3bfe-4d8e-97aa-8e1d6c7560fe.png",
      "product_id": 1117,
      "category_id": 526,
      "status_id": 832,
      "created_at": "2024-10-25T07:56:40.848Z",
      "updated_at": "2024-10-25T07:56:40.848Z"
    }
  ]
}
Previous
Modify a comment
Next
Retrieves a list of segments without users
Built with