Shorter Loop API Documentation
  1. Feedback Collection
Shorter Loop API Documentation
  • Getting started
    • Welcome to the Shorter Loop API Portal
    • Authentication
    • Base URL
    • 2 way Jira Integration
    • Create webhook in Shorter Loop
  • Metrics
    • Create a Key Performance Indicator (KPI)
      POST
    • Update the Key Performance Indicator (KPI)
      PUT
    • Retrieve KPIs not linked to specific product backlog items
      GET
    • Insert KPI's records (Body JSON Payload)
      POST
    • Insert KPI's records (Upload CSV)
      POST
    • Insert KPI's records (Upload JSON)
      POST
  • Idea manager
    • Feedback Collection
      • Create idea and issue
        POST
      • Retrieves a list of categories
        GET
      • Modify feedback item
        PATCH
      • Removes a feedback item
        DELETE
      • Upvote or downvote a work item
        POST
      • Retrieve a feedback item
        GET
      • Get comments for a feedback item.
        GET
      • Reply to a comment
        POST
      • Modify a comment
        PATCH
      • Bulk create feedback items: CSV and JSON
        POST
    • Segments
      • Retrieves a list of segments without users
      • Create segment
      • Modify a segment
      • Removes a segment
      • Bulk create users to a segment
      • Manage user segments: move or remove
      • Retrieve segments with users
      • Retrieve segment with users
      • Import Users (CSV/JSON)
      • Sending email to segment members
      • Sending email to selected idm members
    • Bulk create idea manager members
      POST
    • Import Users (CSV/JSON) in IDM
      POST
    • Bulk re-invite in IDM
      PUT
  • Backlog Management
    • Epics
      • Create a new epic
      • Modify an epic
      • Retrieve details of the epic
      • Removes the epic
    • Features
      • Create a new feature
      • Modify a feature
      • Retrieve details of the feature
      • Removes the feature
    • User stories
      • Create a new user story
      • Modify a user story
      • Retrieve user story
      • Removes the user story
    • Assets
      • Attaches files to the workitem
      • Removes an asset
      • Retrieve attachments for the backlog workitem with ID
    • Product Tags
      • Retrieves tags for initiative
    • Teams
      • Get teams and members for product
    • Personas
      • Retrieve personas associated with initiative
    • Get whole backlog tree
  • Strategy Board
    • Experiment
      • Create a new experiemnt variant
    • Solutions
      • Versions
        • Storymap versions api documentation
        • Create a version
        • Update version
        • Removes a version
        • Retrieve versions
      • Get all storymaps for solution
  • Persona Board V2
    • Segments
      • Permanently deletes a segment
      • Creates a new option
      • Retrieve a list of segments
      • Retrieve a segment
      • Create a segment
      • Removes a segment
      • Removes a segment option
      • Detaches a segment from the persona
      • Update segment option
    • Custom fields
      • Removes a custom field
      • Retrieve a list of custom fields
      • Retrieve a custom field
      • Create a custom field
      • Removes a custom field option
      • Detaches a custom field from persona
      • Retrieve custom fields excluding persona
      • Creates a new option
      • Permanently deletes a custom field
      • Update custom field
      • Update custom field option
      • Attach a custom field to a persona
    • Create opportunities from summary
    • Retrieve notes
    • Retrieve persona
    • Retrieve experiments for Persona
    • Create
    • Retrieve
  • DocsHub
    • Retrieve categories with templates
    • Retrieve a template based on category
    • Create copy of template while using template
  • testing
    GET
  1. Feedback Collection

Retrieve a feedback item

GET
/api/feedback-items

Request

Query Params
slug
string 
optional
Example:
customer-feedback-integration-tool-2oZ6y
Header Params
Authorization
string 
required
Default:
Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.UJaUHpd_XJyGSv4C0DaaEVxDDQKzKZ_lKPkf8Yrr-Oc
initiativeId
string 
required
How to get initiativeId:
Visit https://app.shorterloop.com/ACME/product/SHO-MJXR/dashboard.
The initiativeId is SHO-MJXR in the URL.
Use this initiativeId in the initiativeId header for API requests.
Default:
DEE
Example:
MGMT
Content-Type
string 
required
Default:
application/json

Request samples

Shell
JavaScript
Java
Swift
Go
PHP
Python
HTTP
C
C#
Objective-C
Ruby
OCaml
Dart
R
Request Request Example
Shell
JavaScript
Java
Swift
curl --location --request GET 'https://api.shorterloop.com/api/feedback-items?slug=customer-feedback-integration-tool-2oZ6y' \
--header 'Authorization;' \
--header 'initiativeId;'

Responses

🟢200Success
application/json
Body
success
boolean 
required
data
array [object {37}] 
required
id
integer 
optional
type
string 
optional
slug
string 
optional
external_key
string 
optional
title
string 
optional
target_audience
string 
optional
value_proposition
string 
optional
category_id
integer 
optional
short_description
null 
optional
long_description
string 
optional
video_url
null 
optional
icon_url
null 
optional
cover_photo_url
string 
optional
visibility_level
null 
optional
is_voting_open
null 
optional
voting_start_time
null 
optional
voting_end_time
null 
optional
product_id
integer 
optional
is_pinned
null 
optional
is_anonymous
null 
optional
status_id
null 
optional
user_id
integer 
optional
created_at
string 
optional
updated_at
string 
optional
vote
integer 
optional
comment
integer 
optional
haveIVoted
integer 
optional
work_item_internal_id
null 
optional
work_item_external_id
null 
optional
work_item_type
string 
optional
currentStatus
null 
optional
category
object 
optional
votes
array[string]
optional
comments
array[string]
optional
user
object 
optional
tags
array [object {3}] 
optional
collections
array[string]
optional
Example
{
  "success": true,
  "data": [
    {
      "id": 0,
      "type": "string",
      "slug": "string",
      "external_key": "string",
      "title": "string",
      "target_audience": "string",
      "value_proposition": "string",
      "category_id": 0,
      "short_description": null,
      "long_description": "string",
      "video_url": null,
      "icon_url": null,
      "cover_photo_url": "string",
      "visibility_level": null,
      "is_voting_open": null,
      "voting_start_time": null,
      "voting_end_time": null,
      "product_id": 0,
      "is_pinned": null,
      "is_anonymous": null,
      "status_id": null,
      "user_id": 0,
      "created_at": "string",
      "updated_at": "string",
      "vote": 0,
      "comment": 0,
      "haveIVoted": 0,
      "work_item_internal_id": null,
      "work_item_external_id": null,
      "work_item_type": "string",
      "currentStatus": null,
      "category": {
        "id": 0,
        "name": "string",
        "description": null,
        "slug": "string"
      },
      "votes": [
        "string"
      ],
      "comments": [
        "string"
      ],
      "user": {
        "firstName": "string",
        "lastName": "string",
        "email": "string"
      },
      "tags": [
        {
          "id": 0,
          "key": "string",
          "slug": "string"
        }
      ],
      "collections": [
        "string"
      ]
    }
  ]
}
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